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Frequently Asked Questions

Quick answers to common questions

How do I verify my account?

Account verification requires a valid ID and proof of address. The process typically takes 5-10 minutes.

Why was my transaction declined?

Transactions may be declined due to insufficient funds, security reasons, or merchant restrictions. Check your app for details.

What are my spending limits?

Default limits are $10,000/month and $5,000/day. These can be increased in your account settings.

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